Frequently Asked Questions
General
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We offer mobile detailing, meaning we come directly to your location for your convenience.
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Yes, we require access to water and power to carry out the service. If this is an issue, please let us know in advance.
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We service Melbourne and surrounding suburbs. Contact us if you’re unsure whether we cover your area.
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Not necessarily, as long as we have access to the vehicle and required utilities.
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In the event of unsuitable weather, your appointment may need to be rescheduled. We will contact you to arrange a new time.
Service & Location
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Most services take between 2 to 4 hours depending on the vehicle and condition.
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A basic detail is for maintenance, while deep cleaning targets heavier dirt, stains, and buildup.
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While we aim for the best results, some stains or imperfections may be permanent depending on severity.
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Please remove all personal belongings before the service to allow for a thorough clean.
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Yes, we use safe, scratch-free techniques and quality products.
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Yes, depending on availability, we’ll do our best to accommodate.
Booking & Payments
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You can book directly through our website by selecting your service, preferred date, and time.
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Yes, a deposit is required to secure your booking and will be applied toward the total cost.
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Yes, pricing may vary depending on the size and condition of the vehicle. Heavily soiled vehicles may incur additional charges.
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We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may result in loss of deposit.
Still have Questions?
Get in touch or book online — we’re happy to help.